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Donor Agreement Management

A Guide for Archivists


What is This For?

When someone donates materials to your archive, you need a formal agreement. This system helps you: - Keep track of all donors - Create and store donation agreements - Remember important follow-ups - Connect donations to the actual records

Note: For vendor contracts, service agreements, and institutional partnerships, see Contract Management.


The Dashboard

Find it at: Admin > Donor Management

+-------------------------------------------------------------+
|                   DONOR DASHBOARD                            |
+---------------+---------------+------------------------------+
| Donors        | Agreements    | Reminders Due                |
|     45        |      62       |      5                       |
+---------------+---------------+------------------------------+
|                                                              |
|  RECENT AGREEMENTS                                           |
|  --------------------------------------------------------    |
|  Smith Family Papers      Deed of Gift      Active           |
|  Johnson Photographs      Deposit           Pending          |
|  Municipal Records        Transfer          Draft            |
|                                                              |
|  REMINDERS DUE THIS WEEK                                     |
|  --------------------------------------------------------    |
|  Contact Mrs Smith about additional papers    15 Jan         |
|  Review Johnson agreement terms               20 Jan         |
|                                                              |
+--------------------------------------------------------------+

Types of Donor Agreements

Type When to Use Witness Needed?
Deed of Gift Donor gives materials permanently, no strings attached Yes
Deed of Donation Formal donation under South African law Yes
Deposit Materials stay with you but donor keeps ownership No
Loan Temporary - for exhibition or research No
Purchase You are buying the materials No
Bequest Received through someone's will Yes
Transfer Materials transferred from another institution No
Custody Temporary custody pending decision No
Access Agreement Special access arrangements for sensitive materials No
Reproduction Agreement Rights for reproduction of donated materials No

The Donation Process

+------------------+
| Donor contacts   |
| your archive     |
+--------+---------+
         |
         v
+------------------+
| Create donor     |
| record           |
| (name, contact)  |
+--------+---------+
         |
         v
+------------------+
| Discuss what     |
| they're donating |
| and any terms    |
+--------+---------+
         |
         v
+------------------+
| Create agreement |
| in the system    |
+--------+---------+
         |
         v
+------------------+
| Generate the     |
| agreement        |
| document         |
+--------+---------+
         |
         v
+------------------+
| Print two        |
| copies           |
+--------+---------+
         |
         v
+------------------+
| Get signatures   |
| (donor & witness |
| if required)     |
+--------+---------+
         |
         v
+------------------+
| Scan and upload  |
| signed copy      |
+--------+---------+
         |
         v
+------------------+
| Process the      |
| materials        |
+--------+---------+
         |
         v
+------------------+
| Link agreement   |
| to the records   |
| you created      |
+--------+---------+
         |
         v
+------------------+
| Set any          |
| reminders        |
+------------------+

Adding a Logo to Agreements

You can add your organization's logo to any agreement for professional presentation.

  1. Go to the agreement (Add or Edit)
  2. In the Agreement Details section, find Agreement Logo
  3. Click Choose File and select your logo
  4. Supported formats: JPG, PNG, GIF, WebP
  5. Save the agreement

Logo Display

  • The logo appears at the top of the agreement when viewing
  • Useful for printed/PDF versions
  • Recommended size: Max height 120px
  1. Edit the agreement
  2. Check the Remove logo checkbox
  3. Save the agreement

Using Templates

Save time by creating template agreements:

Creating a Template

  1. Create an agreement with all standard terms filled in
  2. Check the Save as Template checkbox
  3. Save

Using a Template

  1. When creating a new agreement, find a suitable template
  2. Clone the template
  3. Modify details for the specific situation
  4. Uncheck Save as Template for the new agreement

Creating a New Donor

  1. Go to Admin > Donor Management
  2. Click New Donor
  3. Fill in their details:
Field What to Enter
Name Full name
Organisation Company or institution (if any)
Address Postal address
Phone Contact number
Email Email address
Notes How you know them, relationship history
  1. Click Save

Creating an Agreement

  1. Go to the donor's record
  2. Click New Agreement
  3. Fill in the form:
Field Example
Title Smith Family Papers 2026
Type Deed of Gift
Date 15 January 2026
Description Personal papers, photographs, and correspondence of John Smith (1920-2005)
Special Terms No access to medical records for 25 years
Status Draft
  1. Click Save

Generate the Document

  1. From the agreement, click Generate Document
  2. Choose PDF or Word format
  3. Review the document
  4. Print two copies

Upload Signed Copy

  1. After getting signatures, scan the document
  2. Go back to the agreement record
  3. Click Upload Document
  4. Select your scanned PDF

Linking to Records

After you've processed the donated materials:

+------------------+     +------------------+
|    AGREEMENT     |     |    ARCHIVAL      |
|                  |     |    RECORDS       |
|  Smith Family    |---->|                  |
|  Papers 2026     |     |  - Letters       |
|                  |     |  - Photos        |
|                  |     |  - Diaries       |
+------------------+     +------------------+
  1. Go to the agreement
  2. Click Link Records
  3. Search for the archival descriptions
  4. Select the ones that came from this donation
  5. Click Link

Now you can always see which records came from which donation.


Setting Reminders

Never forget an important follow-up:

  1. Go to any agreement
  2. Click Add Reminder
  3. Enter:
  4. What needs to be done
  5. Due date
  6. Who should be reminded (yourself or colleague)

Reminders appear on the dashboard and can send email notifications.

Common Reminders

Reminder When
Contact donor about additional materials 6 months after donation
Review access restrictions Before expiry date
Send thank you letter 1 week after receipt
Follow up on promised items 3 months after initial contact

Access Restrictions

Some donations come with conditions. Record these carefully:

Types of Restrictions

Restriction What It Means
Embargo No one can see it until a certain date
Permission Required Must ask donor before allowing access
Reading Room Only Can view but not copy
Anonymised Names must be hidden

How to Add Restrictions

  1. Go to the agreement
  2. Click Add Restriction
  3. Select the type
  4. Enter details (dates, conditions)
  5. Click Save

These restrictions automatically apply to all linked records.


Quick Reference

Agreement Statuses

Status Meaning
Draft Still being prepared
Pending Waiting for signatures
Active Signed and in effect
Closed Completed or superseded

Best Practices

Always get it in writing - Even for small donations - Protects both you and the donor

Upload signed copies immediately - Don't let paper pile up - Digital copies are searchable

Link to records as you process - Easier to do as you go - Harder to remember later

Set reminders proactively - Thank you letters - Follow-up conversations - Restriction expiry dates


Donor vs Contract Management

Use Donor Agreements for: Use Contract Management for:
Donations from individuals Vendor service agreements
Gifts and bequests Collaboration partnerships
Deposits and loans TO you SLAs with service providers
Access restrictions on donated materials NDAs and data processing agreements
Reproduction rights from donors Maintenance and lease contracts

For technical support, contact your system administrator.