Skip to content

Heritage Discovery Platform

User Guide

A comprehensive heritage discovery platform that provides an engaging public landing page, community contributions, custodian management, access mediation, and analytics.


Overview

+---------------------------------------------------------------------+
|                   HERITAGE DISCOVERY PLATFORM                        |
+---------------------------------------------------------------------+
|                                                                     |
|   PUBLIC DISCOVERY          CONTRIBUTIONS         ADMINISTRATION    |
|        |                         |                      |           |
|        v                         v                      v           |
|   Landing Page             Community              Custodian         |
|   Search/Browse            Participation          Management        |
|   Collections              Trust System           Analytics         |
|   Timeline                 Review Queue           Access Control    |
|                                                                     |
+---------------------------------------------------------------------+

Key Features

+---------------------------------------------------------------------+
|                       PLATFORM CAPABILITIES                          |
+---------------------------------------------------------------------+
|  Landing Page     - Rijksstudio-inspired visual discovery           |
|  Search           - Intelligent search with autocomplete            |
|  Contributions    - Community transcription and identification      |
|  Access Control   - Embargo and access request management           |
|  Custodian Tools  - Batch operations and audit trail                |
|  Analytics        - Search insights and usage tracking              |
|  POPIA Compliance - Privacy flag management                         |
+---------------------------------------------------------------------+

Public Discovery Interface

Landing Page

The heritage landing page provides a visually engaging entry point to your collections.

+---------------------------------------------------------------------+
|                        LANDING PAGE SECTIONS                         |
+---------------------------------------------------------------------+
|                                                                     |
|   +----------------------------------------------------------+     |
|   |                    HERO SECTION                          |     |
|   |  Full-viewport background with Ken Burns effect          |     |
|   |  Tagline, search box, suggested searches                 |     |
|   +----------------------------------------------------------+     |
|                                                                     |
|   +----------------------------------------------------------+     |
|   |                    EXPLORE BY                            |     |
|   |  Time | Place | People | Theme | Format | Trending       |     |
|   +----------------------------------------------------------+     |
|                                                                     |
|   +----------------------------------------------------------+     |
|   |               CURATED COLLECTIONS                        |     |
|   |  Auto-rotating carousel of featured collections          |     |
|   +----------------------------------------------------------+     |
|                                                                     |
|   +----------------------------------------------------------+     |
|   |                BROWSE BY CREATOR                         |     |
|   |  Top creators with item counts                           |     |
|   +----------------------------------------------------------+     |
|                                                                     |
|   +----------------------------------------------------------+     |
|   |                 TIMELINE                                 |     |
|   |  Interactive historical period navigation                |     |
|   +----------------------------------------------------------+     |
|                                                                     |
|   +----------------------------------------------------------+     |
|   |                RECENTLY ADDED                            |     |
|   |  Masonry grid of recent items with images                |     |
|   +----------------------------------------------------------+     |
|                                                                     |
|   +----------------------------------------------------------+     |
|   |               HELP US IMPROVE                            |     |
|   |  Contribution call-to-action with leaderboard            |     |
|   +----------------------------------------------------------+     |
|                                                                     |
+---------------------------------------------------------------------+

How to Access

Navigate to: /heritage or visit the homepage when not logged in (auto-redirect).

Search Features

The heritage search provides intelligent discovery:

+---------------------------------------------------------------------+
|                      SEARCH CAPABILITIES                             |
+---------------------------------------------------------------------+
|  Autocomplete     - Suggestions as you type                         |
|  Query Expansion  - Synonyms and related terms                      |
|  Multi-language   - Language detection                              |
|  Filters          - Format, time, place, subject, creator           |
|  Results Ranking  - Relevance + quality + engagement scoring        |
+---------------------------------------------------------------------+

Explore Categories

Browse by Time (Timeline)

Navigate collections through historical periods:

+---------------------------------------------------------------------+
|                        TIMELINE PERIODS                              |
+---------------------------------------------------------------------+
|                                                                     |
|  Pre-Colonial -----> Dutch Colonial -----> British -----> Union    |
|     Pre-1652           1652-1795          1795-1910     1910-1948  |
|                                                                     |
|                  -----> Apartheid -----> Democratic Era             |
|                          1948-1994        1994-Present              |
|                                                                     |
+---------------------------------------------------------------------+

Browse by Place

Explore collections by geographic location with map integration.

Browse by People

Discover records connected to specific individuals and organizations:

  1. Navigate to Heritage > Creators
  2. Browse alphabetically or by item count
  3. Click a creator to see related records

Browse by Theme

Filter collections by subject matter and topics.

Browse by Format

Filter by content type (photographs, documents, maps, etc.).

View popular items based on recent user engagement.


Community Contributions

Overview

The heritage platform enables community participation through moderated contributions.

+---------------------------------------------------------------------+
|                    CONTRIBUTION TYPES                                |
+---------------------------------------------------------------------+
|                                                                     |
|  Transcription     - Convert handwritten documents to text          |
|                      Points: 25 per contribution                    |
|                                                                     |
|  Identification    - Identify people, places, objects               |
|                      Points: 15 per contribution                    |
|                                                                     |
|  Historical        - Add context and background information         |
|  Context             Points: 20 per contribution                    |
|                                                                     |
|  Correction        - Suggest corrections to metadata                |
|                      Points: 10 per contribution                    |
|                                                                     |
|  Translation       - Translate content to other languages           |
|                      Points: 30 per contribution                    |
|                                                                     |
|  Tags/Keywords     - Add searchable keywords                        |
|                      Points: 5 per contribution                     |
|                                                                     |
+---------------------------------------------------------------------+

Contributor Registration

  1. Navigate to Heritage > Login or click "Sign In" on the landing page
  2. Click Create Account
  3. Fill in:
  4. Email address
  5. Display name
  6. Password
  7. Verify your email via the confirmation link
  8. Start contributing!

Making a Contribution

  1. Find an item you want to contribute to
  2. Click the Contribute button
  3. Select contribution type (transcription, identification, etc.)
  4. Fill in the contribution form
  5. Click Submit Contribution
  6. Wait for review and approval
+---------------------------------------------------------------------+
|                   CONTRIBUTION WORKFLOW                              |
+---------------------------------------------------------------------+
|                                                                     |
|   Contributor         Custodian/Admin         System                |
|       |                     |                    |                  |
|       | Submit              |                    |                  |
|       |-------------------->|                    |                  |
|       |                     | Review             |                  |
|       |                     |                    |                  |
|       |                     | Approve/Reject     |                  |
|       |                     |------------------->|                  |
|       |                     |                    | Award Points     |
|       |<-----------------------------------------|                  |
|       |                     |                    | Update Record    |
|       |                     |                    |                  |
+---------------------------------------------------------------------+

Trust Levels

Contributors earn trust through consistent quality contributions:

+---------------------------------------------------------------------+
|                      TRUST LEVELS                                    |
+---------------------------------------------------------------------+
|                                                                     |
|  Level 0: New           - Just registered, limited permissions      |
|  Level 1: Contributor   - Active contributor                        |
|  Level 2: Trusted       - Consistent quality, verified              |
|  Level 3: Expert        - High approval rate, special access        |
|                                                                     |
+---------------------------------------------------------------------+

Badges and Achievements

Earn badges for contribution milestones:

Badge Requirement
First Steps First contribution
Active Contributor 10 approved contributions
Dedicated Contributor 50 approved contributions
Heritage Champion 100 approved contributions
Transcription Expert 25 transcriptions
Sharp Eye 25 identifications
Local Historian 25 context additions
High Quality 95% approval rate on 20+ contributions

Leaderboard

View top contributors on the landing page and at Heritage > Leaderboard.


Access Requests

Why Request Access?

Some items may have restricted access due to: - Privacy concerns (POPIA/GDPR) - Copyright restrictions - Cultural sensitivity - Embargo periods - Security classification

Submitting an Access Request

  1. Navigate to the restricted item
  2. Click Request Access
  3. Select your purpose:
  4. Personal/Family Research
  5. Academic Research
  6. Educational Use
  7. Commercial Use (requires approval)
  8. Media/Journalism (requires approval)
  9. Legal/Compliance (requires approval)
  10. Government/Official (requires approval)
  11. Preservation/Conservation
  12. Provide institution affiliation (if applicable)
  13. Describe your research project
  14. Justify why you need access
  15. Agree to terms and conditions
  16. Submit request

Request Status

Track your requests at Heritage > My Access Requests:

+---------------------------------------------------------------------+
|                    REQUEST STATUS                                    |
+---------------------------------------------------------------------+
|  Pending     - Awaiting review                                      |
|  Approved    - Access granted (check valid dates)                   |
|  Denied      - Access not granted (see notes)                       |
|  Expired     - Access period ended                                  |
|  Withdrawn   - Request cancelled by user                            |
+---------------------------------------------------------------------+

Viewing Your Activity

My Contributions

Navigate to Heritage > My Contributions to view: - Pending contributions - Approved contributions - Rejected contributions (with feedback) - Points earned - Badges awarded

My Access Requests

Navigate to Heritage > My Access Requests to view: - Request status - Approval/denial notes - Access validity period


Administration

Admin Dashboard

Access at Heritage > Admin (requires admin privileges)

+---------------------------------------------------------------------+
|                    ADMIN DASHBOARD                                   |
+---------------------------------------------------------------------+
|                                                                     |
|  Quick Stats:                                                       |
|  - Total Users                                                      |
|  - Active Users                                                     |
|  - New This Month                                                   |
|  - Active Alerts                                                    |
|                                                                     |
|  Quick Actions:                                                     |
|  - Review Access Requests                                           |
|  - Create Batch Operation                                           |
|  - View System Alerts                                               |
|  - Preview Landing Page                                             |
|                                                                     |
+---------------------------------------------------------------------+

Landing Page Configuration

Configure at Heritage > Admin > Landing Config:

Setting Description
Hero Tagline Main headline on landing page
Hero Subtext Supporting text below tagline
Search Placeholder Placeholder text in search box
Suggested Searches Quick search suggestions
Primary Color Theme color for the platform
Show Sections Toggle visibility of landing page sections

Hero Slides

Manage background images at Heritage > Admin > Hero Slides:

  • Upload hero images
  • Set captions and credits
  • Configure Ken Burns effect
  • Set rotation timing
  • Enable/disable slides

Curate collections at Heritage > Admin > Featured Collections:

  • Select IIIF or archival collections
  • Override titles and descriptions
  • Set display order
  • Enable/disable collections

Feature Toggles

Enable/disable features at Heritage > Admin > Features:

Feature Default Description
Community Contributions Enabled Allow public contributions
User Registration Enabled Allow new registrations
Social Sharing Enabled Enable share buttons
Downloads Enabled Allow file downloads
Citations Enabled Show citation options
Analytics Enabled Track usage data
Access Requests Enabled Allow access requests
Embargoes Enabled Enable embargo system
Batch Operations Enabled Enable bulk updates
Audit Trail Enabled Track all changes

Branding

Customize appearance at Heritage > Admin > Branding:

  • Logo upload
  • Favicon
  • Primary/secondary colors
  • Banner text
  • Footer text
  • Custom CSS
  • Social links
  • Contact information

Access Control Management

Access Requests Review

Manage at Heritage > Admin > Access Requests:

  1. View pending requests
  2. Review justification and purpose
  3. Approve or deny with notes
  4. Set access validity period

Embargo Management

Manage at Heritage > Admin > Embargoes:

Embargo Type Effect
Full Record completely hidden
Digital Only Metadata visible, files hidden
Metadata Hidden Files visible, details hidden

Configure: - Start and end dates - Auto-release option - Notification preferences - Legal basis

POPIA Flags

Manage privacy concerns at Heritage > Admin > POPIA Flags:

Flag types: - Personal Information - Sensitive Data - Children's Data - Health Information - Biometric Data - Criminal Records - Financial Information - Political Affiliation - Religious Beliefs - Sexual Orientation


Custodian Tools

Custodian Dashboard

Access at Heritage > Custodian:

+---------------------------------------------------------------------+
|                   CUSTODIAN DASHBOARD                                |
+---------------------------------------------------------------------+
|                                                                     |
|  Quick Actions:                                                     |
|  - Batch Operations                                                 |
|  - Audit Trail                                                      |
|  - Access Requests                                                  |
|                                                                     |
|  Activity Summary (30 Days):                                        |
|  - Actions by category                                              |
|  - Top contributors                                                 |
|                                                                     |
|  Recent Activity:                                                   |
|  - Latest changes with timestamps                                   |
|                                                                     |
+---------------------------------------------------------------------+

Batch Operations

Perform bulk updates at Heritage > Custodian > Batch:

  • Select items by search or list
  • Choose operation type
  • Preview changes
  • Execute with progress tracking
  • Review results

Audit Trail

View change history at Heritage > Custodian > History:

  • Filter by user, date, action type
  • View field-level changes
  • Export audit logs

Contribution Review

Review community contributions at Heritage > Review:

  1. View pending contributions
  2. Compare with original record
  3. Approve with optional edits
  4. Reject with feedback
  5. Award points automatically

Analytics

Analytics Dashboard

Access at Heritage > Analytics:

+---------------------------------------------------------------------+
|                   ANALYTICS OVERVIEW                                 |
+---------------------------------------------------------------------+
|                                                                     |
|  Overview Stats:                                                    |
|  - Page Views                                                       |
|  - Searches                                                         |
|  - Downloads                                                        |
|  - Unique Visitors                                                  |
|                                                                     |
|  Search Performance:                                                |
|  - Average Results                                                  |
|  - Zero Result Rate                                                 |
|  - Click-through Rate                                               |
|                                                                     |
|  Access Control:                                                    |
|  - Pending Requests                                                 |
|  - Approval Rate                                                    |
|  - POPIA Flags                                                      |
|                                                                     |
|  Trends Chart:                                                      |
|  - Search and click trends over time                                |
|                                                                     |
+---------------------------------------------------------------------+

Search Insights

Access at Heritage > Analytics > Search:

  • Top search queries
  • Zero-result searches (content gaps)
  • Failed searches
  • Search term relationships
  • Autocomplete effectiveness

Content Analytics

Access at Heritage > Analytics > Content:

  • Most viewed items
  • Download statistics
  • Engagement metrics
  • Quality scores

Alerts

View system alerts at Heritage > Analytics > Alerts:

Alert categories: - Content issues - Search problems - Access concerns - Quality warnings - System notifications - Opportunities


URL Routes Reference

Route Purpose
/heritage Public landing page
/heritage/search Search interface
/heritage/explore Browse categories
/heritage/timeline Timeline navigation
/heritage/creators Browse by creator
/heritage/collections Featured collections
/heritage/trending Trending items
/heritage/login Contributor login
/heritage/register Contributor registration
/heritage/contribute/:slug Contribution form
/heritage/my/contributions My contributions
/heritage/my/access-requests My access requests
/heritage/leaderboard Contributor leaderboard
/heritage/access/request/:slug Request access form
/heritage/admin Admin dashboard
/heritage/custodian Custodian dashboard
/heritage/analytics Analytics dashboard
/heritage/review Contribution review queue

Tips for Users

+----------------------------------+----------------------------------+
|  DO                              |  DON'T                           |
+----------------------------------+----------------------------------+
|  Explore different browse modes  |  Ignore suggested searches       |
|  Contribute what you know        |  Submit low-quality content      |
|  Provide detailed justification  |  Request access without reason   |
|  Check your contribution status  |  Expect instant approval         |
|  Earn trust through quality      |  Try to game the points system   |
+----------------------------------+----------------------------------+

Tips for Administrators

+----------------------------------+----------------------------------+
|  DO                              |  DON'T                           |
+----------------------------------+----------------------------------+
|  Review requests promptly        |  Let requests pile up            |
|  Configure landing page branding |  Use default settings            |
|  Monitor zero-result searches    |  Ignore analytics insights       |
|  Curate featured collections     |  Leave collections static        |
|  Address POPIA flags quickly     |  Ignore privacy concerns         |
+----------------------------------+----------------------------------+

Need Help?

Contact your system administrator if you experience issues.


Part of the AtoM AHG Framework